Luis mbela
Highly skilled and service-driven waiter with extensive experience in high-end fine dining environments, delivering exceptional guest experiences through attention to detail, product knowledge, and refined service techniques. Proven ability to anticipate guest needs, provide personalized recommendations, and maintain the highest standards of hospitality.
Strong background in food and beverage service, including wine pairing, menu knowledge, and upselling strategies that enhance guest satisfaction and revenue. Adept at working in fast-paced, luxury settings while maintaining professionalism, efficiency, and a warm, engaging presence.
Passionate about hospitality excellence and continuously developing skills in service leadership, with a long-term goal of advancing into Food & Beverage management.
Send a message
Name:
Luis mbela
Location
Nairobi
Expertise
Waiter/Waitress
My Skills
Exceptional customer service and guest engagement
Fine dining service etiquette (silver service, plated service)
Strong food and beverage knowledge
Wine knowledge and food pairing basics
Order taking and POS system operation
Upselling and revenue generation techniques
Attention to detail and presentation standards
Ability to work in fast-paced environments
Teamwork and communication skills
Problem-solving and handling guest complaints professionally
Time management and multitasking
Table setup and service sequence knowledge
Hygiene and food safety standards (HACCP awareness)
Professional appearance and grooming standards
Cultural awareness and guest personalization
Contact Tel.
0714368225
Business Email Address:
luiskevin.mbela@gmail.com

